Gap Inc. reviews

3.6

65% would recommend to a friend

(2,802 total reviews)
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Richard Dickson

72% approve of CEO

59% positive business outlook

Gap Inc. has an employee rating of 3.6 out of 5 stars, based on 2,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Nov 20, 2019

Toxic Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you find a manager that cares about you, they'll make sure you have work-life balance Location is great and views from the cafe are unrivaled Lots of personal development classes offered, if that's your thing If you get a good manager, they'll try to protect you from the toxic environment created by political in-fighting and constant attempts at power grabbing. With a good manager, you may also have some opportunities to develop your career, especially at more junior levels. But talking to my peers, good managers seemed pretty rare, especially at more senior levels. Overall, my impression is Gap is a good place to start your career and maybe a good place to get ahead if you're willing to backstab or throw others under the bus to get there.

Cons

Have you ever been yelled at by a person in leadership for asking a question that only they have the information to answer? I now have. Have you ever been told by someone that they don't want to work with you because you didn't ask for their help nicely enough? I now have. Have you ever had your entire roadmap cancelled because of lack of resources? I now have. In my time at Gap, I had my self-confidence shaken in ways I never experienced before in my relatively long career. I had always thought of myself as able to tackle difficult problems despite any type of obstacle (human or technical), but Gap broke me. Its issues ran deep and its employees are collateral damage from every misstep in trying to fix them. I joined Gap aware of its problems, but convinced that I had the ability to help fix them. I left Gap lost and defeated.

2.0
Jun 15, 2023

You’ve other options

Recommend
CEO approval
Business Outlook

Pros

- employee discount - decent 401k match - while fertility benefit is offered, there’s an age cap

Cons

- c-level or senior leadership out of touch - lack of merchandising direction - faltering sales revenue - old technology - no room for advancement

1.0
Aug 15, 2020

Needs some work

Recommend
CEO approval
Business Outlook

Pros

• Great starting salary. • Remote/Work from home benefits. (Note; some in leadership are currently trying to remove this benefit.) • Discounts to sister stores. • Working for a historical brand.

Cons

• No diversity in Marketing. Majority of Black and hispanics laid off. • No growth potential. • Bonuses not guaranteed, keep in mind when negotiating salary. • Leadership throws full team under the bus instead of communicating or listening to employees. • Abusive work culture in marketing. • Bullying and harassment complaints are ignored by HR. • HR team lets certain leadership do everything HR teaches promoted managers NOT to do. Very unprofessional and no accountability. • Leadership lays off anyone who speaks up to HR. HR lets them and does not hold anyone in leadership accountable for multiple complaints, from all levels and employees.

Viewing 4 - 6 of 2,802 Reviews

Glassdoor has 3,108 Gap Inc. reviews submitted anonymously by Gap Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Gap Inc. is right for you.