GitLab reviews about "transparency"

I joined GitLab with high hopes, drawn in by its reputation as a pioneering company in the tech industry. Unfortunately, my experience as an Account Executive was deeply disappointing, characterized by toxic management, unattainable targets, and an atmosphere of intransparency and favoritism. The management at GitLab is exceptionally toxic, leading with an ego and fostering an environment of distrust and anxiety among employees. Layoffs are happening, and the fear of being next looms constantly. Middle management is notorious for micromanaging, leaving little room for autonomy or creativity in executing tasks. Administrative tasks are more important than actually selling. Communication from management to the team is poor, with crucial information often withheld or selectively shared, breeding further mistrust. One of the most demoralizing aspects of working at GitLab is the unreasonably high sales targets that are set, which are for 90% of the team impossible to achieve. Teams are on average on 50% attainment. Despite putting in considerable effort, it quickly becomes apparent that success is not rewarded, and failure is met with harsh criticism rather than support or constructive feedback. Furthermore, there is blatant favoritism within the team, with certain individuals receiving preferential treatment while others are unfairly sidelined. This culture of favoritism only serves to deepen the sense of disillusionment and takes away any remaining trust in the organization. Moreover, there is a lack of transparency in the Sales Department, particularly concerning decision-making processes and future plans. Middle management keeps employees in the dark, leaving them feeling disconnected and undervalued. It's disheartening to witness the decline of a company that once held such promise. While some may cling to nostalgic memories of GitLab's past, the reality is that it has devolved into a toxic work environment where loyalty is nonexistent and management prioritizes appearances over the well-being of its employees. In conclusion, my time at GitLab was led by disappointment and frustration. I would caution anyone considering joining the organization to carefully evaluate the work culture and management practices before making a commitment. GitLab may have a strong reputation in the industry, but beneath the surface lies a company that has lost its way.

As I've said, I've only been here a couple of months and so far I've yet to find anything on the minus side. One thing that is on the plus side that can be pretty overwhelming if you're not used to it though, is the Transparency. That kind of takes you by surprise sometimes and you sometimes feel lost as to knowing how to act and what to do. I guess that "Downside" will evaporate over time as I learn how to do it the GitLab way. It's more me coming from more closed cultures than GitLab actually :)

A lack of diversity within the Customer Success management group is leading to employee dissatisfaction, particularly among Black and Brown team members. This has negatively impact team morale and performance. A lack of transparency and open communication hinders collaboration within this team. Managers operate in an exclusive circle, favoring their own ideas and discouraging constructive criticism from team members.

As with any remote-first company, communication can sometimes be challenging, and it requires strong self-discipline to stay organized. However, the company provides excellent resources to help manage this

Sometimes the company follows the “iteration” value too much and gets things out before they’re fully baked which results in some chaos. There’s also very little opportunity for upward mobility, the company seems to prefer to hire from the outside rather than promote from within

Much like all remote environments, it can sometimes feel difficult to connect with others on a personal level. However, some orgs plan annual in-person off sites that help with relationship building.

Nothing major as as of now. Onboarding can be a bit challenging since Gitlab operates in ~65 countries. There are lots of different systems, documents that may be overwhelming at first but the team supports in every way. I will review my experience in the next 3 months.

Inequitable promotion practices Lack of transparency / openness within certain teams Limited opportunities for growth and development Pay is not competitive compared to other tech companies