GoDaddy Inbound Sales and Support reviews

3.4

54% would recommend to a friend

(102 total reviews)
avatar

Aman Bhutani

66% approve of CEO

40% positive business outlook

Inbound Sales and Support employees have rated GoDaddy with 3.4 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Inbound Sales and Support professionals have a good working experience there. GoDaddy is rated in line with the average (within 1 standard deviation) by Inbound Sales and Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

102 reviews
4.0
Nov 27, 2013
Recommend
CEO approval
Business Outlook

Pros

Positive team members, fun atmosphere, decent equipment (monitors, computers, headsets), overtime available, regular feedback, concerned managers, paid time off, significant daycare benefit, constant internal job postings.

Cons

Daily sales expectations, insufficient training provided (learn as you go philosophy, not your job to fix all customer issues attitude), schedule changes with very little notice, constantly working in high call queue, shared cubicles, not enough time afforded off phones for product training and development.

4.0
Nov 9, 2013

ssdsd

Recommend
CEO approval
Business Outlook

Pros

Good money, **IF** you're a top seller.

Cons

Rapidly losing it's status as a great lace to work, due to the recent buy-out (Sorry. "Investment"). Employees are never allowed to forget how expendable they are. (Like any call center) it's a numbers game, all about keeping your metrics up, no longer about taking care of the customer.

1.0
Oct 20, 2012
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Great place to make some money if recent grad or just need some extra cash-don't be intimidated by their "Now need a degree" requirement on their site.It's a call center not rocket science. -Co-workers usually pleasant to work with -Cheap lunches

Cons

-They are always hiring because of the ridiculous turnover rate.They'll give you this fluff story that the reason for it is because other employees are advancing to other departments.Which in reality, its either because people are leaving for applying to a department an insane amount of times, (Lost a good co-worker who applied for a position over SIX TIMES WITH PRIOR EXPERIENCE to only get turned down because managers pick whom they judge they get along with best...or whom they are already friends with) or you can get termination for sales or something else absurd like they don't think that you "consult" enough to make them more money. -DON'T SPEAK YOUR MIND. If you tastefully disagree with any of their ridiculous "OH MY GOODNESS GODADDY IS AMAZING" opinions or politics- as mentioned in previous reviews,they are very open about their prejudices against you. And if you challenge them, they will find something ludicrous against you since their whole handbook is a joke and there's a trap around every corner they can call you on. Since godaddy is a privately owned company,of course they can do whatever they want with you.You are their robot after all. -They do not play well when you try and switch your schedule.(Again, two people on my team quit because getting a schedule change is pretty much equivalent to pulling teeth), Even to the point of challenging you that you shouldn't "need" to change your schedule if you been doing the same one for so long, they won't even attempt to give you new schedule options if "they" believe you don't need one.When challenged of course, management pretty much dug up something ridiculous on them threatening their job.

Viewing 94 - 96 of 102 Reviews

Glassdoor has 3,696 GoDaddy reviews submitted anonymously by GoDaddy employees. Read employee reviews and ratings on Glassdoor to decide if GoDaddy is right for you.