Golden Steps ABA reviews

4.3

85% would recommend to a friend

(139 total reviews)

Mark Wolmark

82% approve of CEO

77% positive business outlook

Golden Steps ABA has an employee rating of 4.3 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Golden Steps ABA employee rating is 25% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

139 reviews
1.0
Jan 11, 2025

Red flags!

Recommend
CEO approval
Business Outlook

Pros

The pay is good for in home BCBA positions. Flexibility in your work schedule is nice if you can get a full caseload and manage your schedule on your own.

Cons

Upper management positions do not come from a BCBA background - they understand that there is a lot of money in the field of ABA right now, and that's blatantly obvious in any and all interactions that you will have with upper management. They will tell you during the hiring process that they care about their employees' work-life balance, however if you are not reaching your billable hour requirement every week they are going to be on you about it. There is no consideration that a lot of times not reaching the billable hours is out of the BCBAs control, due to cancellations, not having enough clients or a full caseload, etc. If you don't have enough clients to get to your billable hour requirement they are going to ask you to make up that time by working direct sessions, picking up direct sessions if an RBT calls out, working on the weekends (e.g., "I know it's not technically in your contract to work on the weekend but we really need you to be hitting those billable hours"). If/when you say no to the above things upper management will remind you that you are salaried and they can bump you back down to hourly, thus using aversive techniques to get BCBAs to do what they want them to do. The training/onboarding process is almost nonexistent and very unorganized. There were no CEU opportunities or professional development opportunities offered or communicated. The QA team is great, however a lot of times upper management undermines everything they recommend. Your clinical opinion as a BCBA is not going to matter if your clinical opinion does not align with what is going to make the company the most money. There are way better BCBA roles and companies to work for that are out there - the money here is nice but it's not worth it for you to feel unsupported and to work for a company that doesn't value you as a BCBA or as a human being.

1.0
Oct 16, 2024

Beware

Recommend
CEO approval
Business Outlook

Pros

Can meet some great people, the kids you work with and around are amazing and always make your day!

Cons

No training, for a clinic manager position all you get is a PowerPoint. Support is limited, some state directors/ directors of operations can be VERY passive aggressive. Upper management will not support your choices and give you the proper training you need, major things change either day to day or month to month like how they want reports done, or this new policy, etc etc. Also don’t trust the people you think are your friends or have your back!

2.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The clients and families I worked with were amazing. I was able to get plenty of hours and the pay was pretty good.

Cons

Management is not very supportive, understanding, approachable, encouraging, or reasonable. I had asked for materials for 3 months with no success. The BCBA was supposed to supervise once a week but I didn't see her for 2 months. Also I had to work at a daycare for 1 client and was being treated badly by the staff and was finally asked to not come back. My director told me the client was switching daycares so I needed to go to the new one but they were affiliated with the other one so I respectively declined and asked to be taken off that clients case. The director refused and said he was letting me go bc I wouldn't comply and go to the daycare even though I explained I did not feel comfortable there.

Viewing 4 - 6 of 139 Reviews

Glassdoor has 140 Golden Steps ABA reviews submitted anonymously by Golden Steps ABA employees. Read employee reviews and ratings on Glassdoor to decide if Golden Steps ABA is right for you.