Graybar Customer Service Representative CSR reviews

Only work here to get in and get out. Coworkers will monitor what you do and tell management and this creates a constant “watching” feeling. Additionally, I personally saw two different emails from management that were sent to the entire office about staff being fired. This email contained the employees name, reason for termination (often poor performance) and would end on “please reach out with questions or concerns.” I have no idea who on earth would reach out to you about that when it isn’t anyone’s business. Also, why it’s the entire offices concern about why someone is let go is by far the most unprofessional thing I’ve ever experienced at a company. Another lacking thing is area of opportunity and adequate pay. I told my direct boss what I wanted to be paid and she laughed in my face (I was asking for a few dollars more an hour) and later said I wasn’t worth it what I wanted. Graybar doesn’t offer areas to grow and move up. In order to do that, you need to be with the company for decades and make sure management likes you. Co workers were CSR level 2’s for 7 years before being promoted to a level 3. Another pain point is micromanaging by supervisors. You are watched with everything you do. Lastly, the stock program is a nice program for young people or if you’d like to stay at Graybar. I strongly advice to not anticipate this being a career company.

This company has many issues they need to address. They threatened my job over doing a transfer to a position that requires much more work yet no pay. The manager and coworker they moved me to treated me very poorly. The job overall is underpaid and I know many who have left due to that reason. No flexibility as some days roads were dangerous and they forced us to come in when we could have worked remote. No flexibility or willing to work with employees.