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      Gusto

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      Gusto reviews

      3.1

      44% would recommend to a friend

      (1,117 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jun 23, 2020

      Toxic

      Customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      During normal times, you are surrounded by amazing coworkers and have access to good benefits (free snacks, lunch, etc.). The company itself is working towards a good cause and has growth potential.

      Cons

      Specific to upper management in engagement/care teams — I have genuinely never worked under a more toxic management team. Advocates in care are overworked and stressed out to the point it causes legitimate health concerns among people, and upper management is quick to brush off those concerns as our problem. People are fired for arbitrary reasons and given almost no context.

      5.0
      Aug 3, 2018

      Working here makes me strive to be a better human being

      Recruiting coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Employees feel valued -Transparency in all processes and anything can be discussed openly and fairly -Feedback is expressed in constructive and healthy ways -Opportunities to grow a great career -Wonderful benefits that empower the lives of employees -Values and mission are lived out on a daily basis and people's motivations for being here are aligned -Fun community activities -Great seminars and talks with guest speakers -Awesome university program for recent graduates to launch their careers -We are helping thousands of lives and businesses on a daily basis; it's so rewarding!

      Cons

      -The rapid growth can sometimes lead to a heavy workload, but I honestly don't mind because I love what I'm doing. -If you don't like a lot of change, you might not love working here. But if you're okay and thrive in it, you'll do great! -Sometimes I wish we had an office in a quiet suburb of Denver, but I do love our office space downtown.

      2.0
      Sep 27, 2017

      Used to be a rocketship but struggling now

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people and interesting, rewarding work (varies a lot depending on team). Easy going and laid back people who are trying hard. Product is a major strength.

      Cons

      A company on the way down unfortunately. Mass exodus happening lately (half the product team left, sales people leaving and worse - engineers are leaving as well). This is abnormal turnover. Management is simply not equipped or experienced enough to scale and accelerate growth at the same time. Getting hard to hire talent and sometimes hiring managers are resorting to making false promises just to get people in the door. Once these people come in they realize they bought into a fantasy. That said, it's still a decent place - just don't come here expecting massive personal and professional growth. Gusto is a good 8-7 job that pays below market but tries to make it up in other ways with decent perks (free lunch, dinner)

      Viewing 67 - 69 of 1,117 Reviews
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      ReviewsGusto reviews

      Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.