H&M reviews

3.5

61% would recommend to a friend

(17,393 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Dec 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Overall H&M is a great company that takes care of its employees. It works hard to promote internally and believes in its employees. It pays decently, and benefits are better than any company I've ever worked for.

Cons

Some regions have an upper management staff that was promoted too quickly without appropriate education to help in the roles they play. They expect the stores to have a "cookie cutter" style where they don't take into account the customer base and incoming traffic of business. They've begun practicing on-calling employees by cutting hours of part-timers and expect them to drop plans or other jobs to come to work immediately. They've also halted internal growth in the southern region to promote externally, most of which quit shortly after training in a different region, siting the changes in management style they were taught verses the style they're expected to practice.

3.0
Nov 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Discount. lot's of great people I loved the growth and development I received when I first started with H&M.

Cons

Store Managers do little work. but expect the world from department managers. They say that the believe in people but they drag you through the dirt if you make a mistake. WAYYYY TO MUCH GOSSIP!

2.0
Jun 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Company has great benefits especially for retail. (vacation pay, wellness, time off, dental/medical insurance) Automatically in a union as soon as you start working here.

Cons

• Majority of benefits are for full time employees and non-existent for part timers. • MANAGEMENT IS HORRIBLE TREATS YOU LIKE DOG CRAP and never listens to your feedback. • Company is CHEAP on having a proper loss/prevention staff in its stores! • Whenever you bring up customer theft issues to managers, the MANAGER JUST BLAMES YOU AND DOESN'T TAKE IT INTO CONSIDERATION. • There is VERY LITTLE ROOM FOR PROMOTION unless you like brown nosing to corporate/ management till the unfathomable point you lose your dignity and self worth. • DISCRIMINATION: Heterosexual males are deemed as incompetent/morons in terms to trending fashion/business goals because lack of fitting stereotypes typically associated with females or homosexuals. • MYSTERY SHOPPERS: Some actually do their job and test the employees’ knowledge and understanding of H&M’s 5 basic demands others are not so nice and are actually quite spiteful and are looking to get employees fired with their own selfish agendas.

Viewing 100 - 102 of 17,393 Reviews

Glassdoor has 21,544 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.