H&R Block CSP - Client Service Professional reviews

3.8

62% would recommend to a friend

(205 total reviews)

Curtis Campbell

64% approve of CEO

47% positive business outlook

CSP Client Service Professional employees have rated H&R Block with 3.8 out of 5 stars, based on 205 company reviews on Glassdoor. This indicates that most CSP Client Service Professional professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP Client Service Professional professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

205 reviews
3.0
Apr 27, 2023

Eh

Recommend
CEO approval
Business Outlook

Pros

The flexibility of work hours

Cons

The videos are nothing like working in the office Everyone works how they want to an extent So much drama

3.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Great job if you’re looking for extra pay. Sit at front desk and manage clients that come into office or call over the phone.

Cons

Just make sure to always communicate with Tax Pros and verify their schedules before scheduling an appointment.

3.0
Apr 6, 2023

Meh

Recommend
CEO approval
Business Outlook

Pros

Slow days are the best days. If your office is slow then you can relax. If you get lucky and your co-workers and team are nice then you can ask them for help.

Cons

Sudden schedule changes, being moved to different offices through the week, and low pay. Being a customer service job means you deal with some crappy customers. Surprise visits from the higher management also tends to happen. Get ready for them to give you "treats" for your hard work instead of a bonus. You only get a bonus if you stick it out for the whole season, and that bonus? Additional cash equivalent to a shift.

Viewing 115 - 117 of 205 Reviews

Glassdoor has 8,684 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.