H&R Block CSP reviews

3.7

62% would recommend to a friend

(292 total reviews)

Curtis Campbell

62% approve of CEO

47% positive business outlook

CSP employees have rated H&R Block with 3.7 out of 5 stars, based on 292 company reviews on Glassdoor. This indicates that most CSP professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by CSP professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

292 reviews
3.0
Mar 8, 2016

seasonal

Recommend
CEO approval
Business Outlook

Pros

very easy-going job, get to learn about taxes

Cons

can be a fast paced environment at the peak of tax season

3.0
Mar 5, 2016

CSP lead

Recommend
CEO approval
Business Outlook

Pros

Seasonal. Great experience working in a professional office. Great to work with learn a lot about taxes. Some possibility for advancement but that stops at either tax pro or CSP

Cons

Management seems to micromanage and demands are made at the last minute. Stress level does not need to be as high as it is most of it's caused by management. Low pay, seasonal work

3.0
Feb 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Meeting different people and helping them. Having a varied day, can be crowded and loud one hour and by the next hour no customers. The tax prep classes ahv a lot of strength to them, lots of practice scenarios, high requirements of continuing education. I like working with people who know what they are doing.

Cons

Not sure that they really want return customers because the main promotional goes to new clients only. Over the past 6 years the amount of assistance that can be given - knocking off some of the preparation cost - has dwindled down to maybe $150 for each TaxPro to use for the season. They used to be able to really help people who they felt needed it, including some clients who had been with them a long time but were tempted to go elsewhere because other places are giving better incentives. Makes no sense that they don't do anything to keep clients. It is seasonal work 4 months, so no benefits and almost zero room for advancement.

Viewing 265 - 267 of 292 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.