Is H&R Block a good company to work for as a Client?

Client professionals working at H&R Block have rated their employer with 3.4 out of 5 stars in 128 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client interview questions at H&R Block .

Does H&R Block pay Client employees well?

Client professionals rate their compensation and benefits at H&R Block with 2.6 out of 5 stars based on 128 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Client salaries at H&R Block.

How happy are Client professionals working at H&R Block?

71% of Client employees at H&R Block would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Client professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"Great for people who want to work part time in the season without a lot of commitment year round." ((in 460 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 409 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 201 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 861 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits besides PTO and lack of full" ((in 248 reviews)); "salary is low; job is not stable" ((in 133 reviews)); "upper management does not care" ((in 82 reviews))

H&R Block Client reviews

3.4

71% would recommend to a friend

(128 total reviews)

Curtis Campbell

Not enough data to show CEO approval

56% positive business outlook

Ratings by demographic groups

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Gender

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Client employees have rated H&R Block with 3.4 out of 5 stars, based on 128 company reviews on Glassdoor. This indicates that most Client professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

128 reviews

4.0

Apr 14, 2025

Decent job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Management are approachable Decent job

Cons

Expect to work a lot constant outbound.

4.0

Mar 17, 2025

Job review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great supportive work culture, non-toxic.

Cons

Low pay, no room for advancement

1.0

Dec 3, 2024

Not compensated for the work you put in

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I didn’t have any pros working at H&R Block,I have worked at 3 different location and all of them were micro managed as if you are in a high school setting, they pay you a set dollar amount for you qualifications but make you do complex returns that do not meet your qualifications level but you don’t get compensated and bonuses usually go to the employees in higher ranking, if you are starting out as a tax preparer or looking to start their are better companies than H&R BLOCK that compensates more and appreciate their employees. H&R Block does not. They make you pay $35 for courses and tell you that you’ll be compensated for and they don’t. I did over 77 federal returns for H&R Block and I was only compensated 3,000.00 for the entire season no bonuses course paid for out of pocket clocking in at least 40 hours every week plus overtime. $3,000.00

Cons

PAY, HOURS, MANAGEMENT, WORK ENVIRONMENT

Viewing 7 - 9 of 128 Reviews

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