Is H&R Block a good company to work for as a Client?

Client professionals working at H&R Block have rated their employer with 3.4 out of 5 stars in 128 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client interview questions at H&R Block .

Does H&R Block pay Client employees well?

Client professionals rate their compensation and benefits at H&R Block with 2.6 out of 5 stars based on 128 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Client salaries at H&R Block.

How happy are Client professionals working at H&R Block?

71% of Client employees at H&R Block would recommend their employer to a friend. This rating has decreased by 14% in the past 12 months. Client professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (680) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 460 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 457 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 410 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 211 reviews)); "Great coworkers and corporate kept you very in the know" ((in 197 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 867 reviews)); "Poor management and severely understaffed" ((in 256 reviews)); "No benefits besides PTO and lack of full" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 132 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 83 reviews))

H&R Block Client reviews

3.4

71% would recommend to a friend

(128 total reviews)

Curtis Campbell

Not enough data to show CEO approval

56% positive business outlook

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Client employees have rated H&R Block with 3.4 out of 5 stars, based on 128 company reviews on Glassdoor. This indicates that most Client professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

128 reviews

5.0

Aug 11, 2015

Great organization to work for

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great culture. Opportunities for advancement.

Cons

Seasonal employment. Not enough hours.

4.0

May 8, 2015

Good job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Clearly defined responsibilities, but freedom to do the job well in your own way. Very flexible with your schedule knowing it's seasonal work (for the tax season), and nicely upfront about the pros and cons of working the job (hours can rise and fall during peak and low periods during the 3.5 months they're open every year). Company delivered nice perks in the form of food treats to the different offices esp. as things got busier close to April 15th. You can have your taxes done for free by one of the tax pros in your office.

Cons

I wish the company did recycling, any at all.

3.0

Jan 22, 2015

Overview

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good people to work with . flexible schedule.

Cons

not enough pay. i would like to see a longer work season

Viewing 109 - 111 of 128 Reviews

Jobs at H&R Block

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