Is H&R Block a good company to work for as a Client?

Client professionals working at H&R Block have rated their employer with 3.4 out of 5 stars in 128 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client interview questions at H&R Block .

Does H&R Block pay Client employees well?

Client professionals rate their compensation and benefits at H&R Block with 2.6 out of 5 stars based on 128 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Client salaries at H&R Block.

How happy are Client professionals working at H&R Block?

71% of Client employees at H&R Block would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Client professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 426 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 207 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 864 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 249 reviews)); "Low salary and the grow expectations are limited." ((in 140 reviews)); "upper management does not care" ((in 82 reviews))

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H&R Block

H&R Block Client reviews

3.4

71% would recommend to a friend

(128 total reviews)

Curtis Campbell

Not enough data to show CEO approval

56% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Diversity & inclusion

3.7

Work/Life balance

2.8

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

Client employees have rated H&R Block with 3.4 out of 5 stars, based on 128 company reviews on Glassdoor. This indicates that most Client professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

128 reviews

3.0

Mar 22, 2024

It's a call center job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I think I lucked out with my manager. She was pretty old school but knew what she was doing most of the time. I had a second job and they were really flexible around that

Cons

As the filing deadline got closer everyone got way more stressed. There was a first year tax preparer that swore she'd never be back...

3.0

Mar 13, 2024

Great Place for Part Time Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A great place to work for a part time role to make some extra money. Good office experience.

Cons

Not the best pay and training was minimal.

5.0

Jan 25, 2024

Best work environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working at H&R Block because the environment was so laid back and I was able to talk with customers as they waited on their appointment time.

Cons

This was a season position but would have loved to be there year round.

Viewing 16 - 18 of 128 Reviews

Jobs at H&R Block

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

H&R Block reviews FAQs

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H&R Block Client reviews

Ratings by category

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Great Place for Part Time Work

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