Is H&R Block a good company to work for as a Client?

Client professionals working at H&R Block have rated their employer with 3.4 out of 5 stars in 128 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client interview questions at H&R Block .

Does H&R Block pay Client employees well?

Client professionals rate their compensation and benefits at H&R Block with 2.6 out of 5 stars based on 128 anonymously submitted employee reviews. This is 14.3% worse than the company average rating for salary and benefits. Find out more about Client salaries at H&R Block.

How happy are Client professionals working at H&R Block?

71% of Client employees at H&R Block would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Client professionals have also rated H&R Block with a 3.7 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (678) , Tax Professional (441) , Tax Preparer (375) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 447 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 437 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 426 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 207 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 864 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 249 reviews)); "Low salary and the grow expectations are limited." ((in 140 reviews)); "upper management does not care" ((in 82 reviews))

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H&R Block

H&R Block Client reviews

3.4

71% would recommend to a friend

(128 total reviews)

Curtis Campbell

Not enough data to show CEO approval

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (128 reviews)

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Client employees have rated H&R Block with 3.4 out of 5 stars, based on 128 company reviews on Glassdoor. This indicates that most Client professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

128 reviews

2.0

Jul 4, 2023

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling and very good coworkers

Cons

low compensation, not worth the verbal harassment

2.0

Jun 13, 2023

Nice people

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

Do your own taxes or use a software package. They charge too much!

4.0

Apr 27, 2023

Good company. Flexible hours

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Multiple locations. Good seasonal opportunity.

Cons

It’s only for tax season. Ends after 4/18

Viewing 25 - 27 of 128 Reviews

Jobs at H&R Block

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

Seasonal, Operations Technical Specialist (Part Time)

H&R Block reviews FAQs

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H&R Block

H&R Block Client reviews

Company ratings over time

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Reviews by job title

Meh

Nice people

Good company. Flexible hours

Jobs at H&R Block

H&R Block reviews FAQs

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