Question 1

Is H&R Block a good company to work for as a Client Service Representative?

Accepted Answer

Client Service Representative professionals working at H&R Block have rated their employer with 3.6 out of 5 stars in 66 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Service Representative Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at H&R Block.

Question 2

Does H&R Block pay Client Service Representative employees well?

Accepted Answer

Client Service Representative professionals rate their compensation and benefits at H&R Block with 3.1 out of 5 stars based on 66 anonymously submitted employee reviews. This is 3.3% better than the company average rating for salary and benefits. Find out more about Client Service Representative salaries at H&R Block.

Question 3

How happy are Client Service Representative professionals working at H&R Block?

Accepted Answer

48% of Client Service Representative employees at H&R Block would recommend their employer to a friend. This rating has decreased by 45% in the past 12 months. Client Service Representative professionals have also rated H&R Block with a 3.8 rating for work-life-balance, 4.8 rating for diversity and inclusion, 4.1 rating for culture and values and 2.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (678), Tax Professional (441), Tax Preparer (375), Receptionist (275), Seasonal Tax Preparer (233), Tax Specialist (203), CSP - Client Service Professional (201), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (149), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (135), Tax Consultant (124), Office Manager (122), Tax Advisor (90)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"Great for people who want to work part time in the season without a lot of commitment year round." ((in 460 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 443 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 409 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 219 reviews)); "Great coworkers and corporate kept you very in the know" ((in 201 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 861 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits besides PTO and lack of full" ((in 248 reviews)); "salary is low; job is not stable" ((in 133 reviews)); "upper management does not care" ((in 82 reviews))

H&R Block

H&R Block Client Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great management & coworkers

Flexible work schedules but poor management

Enjoyable seasonal employment

Jobs at H&R Block

H&R Block reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

H&R Block reviews FAQs

Jobs at H&R Block