Item: H&R Block
Rating: 2
Author: Former employee - Field Service Technician

Question 1

Is H&R Block a good company to work for as a Field Technical Support?

Accepted Answer

Field Technical Support professionals working at H&R Block have rated their employer with 3.0 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Field Technical Support Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Field Technical Support interview questions at H&R Block.

Question 2

Does H&R Block pay Field Technical Support employees well?

Accepted Answer

Field Technical Support professionals rate their compensation and benefits at H&R Block with 2.0 out of 5 stars based on 19 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Field Technical Support salaries at H&R Block.

Question 3

How happy are Field Technical Support professionals working at H&R Block?

Accepted Answer

56% of Field Technical Support employees at H&R Block would recommend their employer to a friend. This rating has increased by 21% in the past 12 months. Field Technical Support professionals have also rated H&R Block with a 3.6 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.9 rating for culture and values and 2.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (682), Tax Professional (442), Tax Preparer (376), Receptionist (275), Seasonal Tax Preparer (234), Tax Specialist (204), CSP - Client Service Professional (202), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (151), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (136), Tax Consultant (124), Office Manager (122), Tax Analyst (91)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 446 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 439 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 408 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 215 reviews)); "Great coworkers and corporate kept you very in the know" ((in 195 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 872 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 246 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 81 reviews))

H&R Block

H&R Block Field Technical Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Field Technichian

Jobs at H&R Block

H&R Block reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at H&R Block

H&R Block reviews FAQs