H&R Block Front Desk Agent reviews

3.9

82% would recommend to a friend

(170 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Agent employees have rated H&R Block with 3.9 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Front Desk Agent professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Agent professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

170 reviews
1.0
Apr 12, 2016

Front Desk

Recommend
CEO approval
Business Outlook

Pros

Most of the tax pros were great to work with and you got to interact with a lot of different people. The schedule was pretty flexible and you could basically work the days you wanted.

Cons

Lack of upper management. You had to constantly problem solved and deal with irate clients when the manager would shy away. Also didn't get paid enough for all of the work they expected you to.

Viewing 163 - 165 of 170 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.