Item: H&R Block
Rating: 2
Author: Former employee - Front Desk

Question 1

Is H&R Block a good company to work for as a Front Desk Agent?

Accepted Answer

Front Desk Agent professionals working at H&R Block have rated their employer with 3.9 out of 5 stars in 170 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Front Desk Agent Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Front Desk Agent interview questions at H&R Block.

Question 2

Does H&R Block pay Front Desk Agent employees well?

Accepted Answer

Front Desk Agent professionals rate their compensation and benefits at H&R Block with 2.7 out of 5 stars based on 170 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Front Desk Agent salaries at H&R Block.

Question 3

How happy are Front Desk Agent professionals working at H&R Block?

Accepted Answer

82% of Front Desk Agent employees at H&R Block would recommend their employer to a friend. This rating has increased by 48% in the past 12 months. Front Desk Agent professionals have also rated H&R Block with a 4.2 rating for work-life-balance, 4.2 rating for diversity and inclusion, 3.7 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at H&R Block?

Accepted Answer

Tax Associate (681), Tax Professional (442), Tax Preparer (376), Receptionist (275), Seasonal Tax Preparer (234), Tax Specialist (204), CSP - Client Service Professional (202), Front Desk Receptionist (200), Associate Team Leader (167), Customer Service Representative (151), Client Service Professional (141), FIRST YEAR TAX PROFESSIONAL (136), Tax Consultant (124), Office Manager (122), Tax Analyst (91)

Question 5

What are the pros of working at H&R Block according to real employee reviews?

Accepted Answer

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 454 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 411 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 208 reviews)); "The chance to get flexible schedule was definitely a good thing." ((in 195 reviews))

Question 6

What are the cons of working at H&R Block according to real employee reviews?

Accepted Answer

"only that the Pay is low and client tax fees are too high even for simple taxes" ((in 869 reviews)); "No benefits besides PTO and lack of full" ((in 258 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "Low salary and the grow expectations are limited." ((in 130 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

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