H&R Block Front Desk Agent reviews

3.9

82% would recommend to a friend

(170 total reviews)

Curtis Campbell

100% approve of CEO

77% positive business outlook

Front Desk Agent employees have rated H&R Block with 3.9 out of 5 stars, based on 170 company reviews on Glassdoor. This indicates that most Front Desk Agent professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Front Desk Agent professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

170 reviews
5.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility in your schedule and time

Cons

Job was only seasonal during tax season

4.0
Feb 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Very nice people I worked with

Cons

I was at a merger so it was hectic but not a universal experience

1.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

-no physical labor required for the job

Cons

-rock bottom pay -constantly deal with angry customers -locations in the worst parts of town with basically no security measures to protect employees ---bonus if you're a man because you're guaranteed to get stuck at the most dangerous location for nights and weekends only

Viewing 22 - 24 of 170 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.