H&R Block Multi Unit Manager reviews

3.5

60% would recommend to a friend

(76 total reviews)

Curtis Campbell

100% approve of CEO

43% positive business outlook

Multi Unit Manager employees have rated H&R Block with 3.5 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Multi Unit Manager professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Multi Unit Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

76 reviews
1.0
Apr 20, 2023

A case study in mismanagement

Recommend
CEO approval
Business Outlook

Pros

Not a whole lot. I truly can't think of any right now. You will get better pay and treated better literally anywhere else

Cons

Penny wise and dollar dumb. They fire receptionists and individual store managers the same day we close stores. Individual store managers were told on a meeting at 10am that this was also their last day and they had until 1pm to pack up their offices for closing. This is all still while we are seeing clients, taking payments, and getting walk ins. It means as a leader covering 3 stores, you effectively have to be in 3 places at once. And you'll never be recognized for this crazy balancing act they force upon their employees. So there is a massive labor shortage that Multi-Unit team leaders need to deal with. Extremely tough on overtime. Even when it is desperately needed, you will not be allowed any overtime during peak season. Management that simply does not care about their employees. This company is anything but proactive. They have a knee-jerk reaction to everything and it is very disorganized. Frankly, I would tell people to RUN and let consumers know they will be far better off doing Turbo Tax on their own. Leaders do not make visits to retail locations. They all work remote. But as a Multi-Unit team leader, I am not allowed to do anything from home. The double standards are insane.

1.0
Mar 5, 2023
Recommend
CEO approval
Business Outlook

Pros

No pros for this company besides the fact that they allow you to do your training to get your Tax Preparer Class Hours for free if you work for the company.

Cons

Lie and deceive customers and employees. Hire District Managers that are Narcissistic and intentionally abusive towards employees and customers Break IRS Laws to get customers.

Viewing 37 - 39 of 76 Reviews

Glassdoor has 8,659 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.