Is H&R Block a good company to work for as a Multi Unit Manager?

Multi Unit Manager professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 76 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Multi Unit Manager Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Multi Unit Manager interview questions at H&R Block .

Does H&R Block pay Multi Unit Manager employees well?

Multi Unit Manager professionals rate their compensation and benefits at H&R Block with 2.9 out of 5 stars based on 76 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Multi Unit Manager salaries and benefits at H&R Block .

How happy are Multi Unit Manager professionals working at H&R Block?

60% of Multi Unit Manager employees at H&R Block would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Multi Unit Manager professionals have also rated H&R Block with a 3.4 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (677) , Tax Professional (441) , Tax Preparer (374) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (200) , Front Desk Receptionist (200) , Associate Team Leader (166) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Office Manager (122) , Tax Consultant (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 454 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 442 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 419 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 212 reviews)); "Great coworkers and corporate kept you very in the know" ((in 194 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 877 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "upper management does not care" ((in 82 reviews))

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H&R Block

H&R Block Multi Unit Manager reviews

3.5

60% would recommend to a friend

(76 total reviews)

Curtis Campbell

100% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.4

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

Multi Unit Manager employees have rated H&R Block with 3.5 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Multi Unit Manager professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Multi Unit Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

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Reviews by job title

76 reviews

3.0

Oct 4, 2025

Not bad I guess

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Always there if need extra income. Great place to start your tax career. Good place to learn and grow tax knowledge

Cons

Being a leader, you're expected to fill in for preparers. Since retention is so bad you have to basically be a preparer and leader at all times because there are massive coverage holes. Since it's salary, you don't get any comp outside of the set number of returns you can earn comp for. For my stores it was 46. So anything passed that is free labor basically. You can try to recruit but you do not get paid outside of tax season so your efforts will be unpaid. Tax prepares are super unpaid and end up attempting to steal each other's clients which grows a hostile environment. Since it takes a whole year to hire new preparers the tax preparers are basically untouchable when it comes to behavior. They can honestly say and do whatever they want and not get fired because coverage is so bad there's no one to replace them. So you as a leader have to accommodate trivial arguments and demands. You have three separate stores to worry about.

H&R Block Response

8mo

Thank you for sharing your experience in the Multi-Unit Team Leader role. We're happy to hear you valued the learning opportunities. We understand your concerns around staffing, compensation, and team dynamics, and we’ll continue working to improve support and structure for our field leaders.

4.0

Sep 18, 2025

If it works for you its great

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Seasonal work, starting in November, part-time for training and then full-time from Jan to the end of tax season. Flexible working hours. Salaried position.

Cons

Micromanaging every aspect. No autonomy to manage. Metrics for raises are not fully disclosed until after the season and upon rehire for the new season. The goalpost is moved to whatever metric minimizes the new raise—poor retention of prior-year staff.

2.0

Aug 6, 2025

Parallel universe to helll?

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Quiet at times. Sterile. Always know what’s going on with taxes

Cons

Constantly running around and putting miles on your car. Company just touches numbers when the issue is their marketing and prices. Salaried so they can work you 12 - 13 hours a day and pay the same as 8

H&R Block Response

9mo

We appreciate you for sharing your experience. We’re sorry to hear that aspects of the role, particularly around workload and compensation, didn’t meet expectations. Your feedback is important and will be shared with the appropriate teams as we continue working to improve fairness and support for our associates.

Viewing 7 - 9 of 76 Reviews

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Not bad I guess

If it works for you its great

Parallel universe to helll?

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