Is H&R Block a good company to work for as a Multi Unit Manager?

Multi Unit Manager professionals working at H&R Block have rated their employer with 3.5 out of 5 stars in 76 Glassdoor reviews. This is a lower than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Multi Unit Manager Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Multi Unit Manager interview questions at H&R Block .

Does H&R Block pay Multi Unit Manager employees well?

Multi Unit Manager professionals rate their compensation and benefits at H&R Block with 2.9 out of 5 stars based on 76 anonymously submitted employee reviews. This is 3.4% worse than the company average rating for salary and benefits. Find out more about Multi Unit Manager salaries and benefits at H&R Block .

How happy are Multi Unit Manager professionals working at H&R Block?

60% of Multi Unit Manager employees at H&R Block would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Multi Unit Manager professionals have also rated H&R Block with a 3.4 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (677) , Tax Professional (441) , Tax Preparer (374) , Receptionist (275) , Seasonal Tax Preparer (233) , Tax Specialist (203) , CSP - Client Service Professional (200) , Front Desk Receptionist (200) , Associate Team Leader (166) , Customer Service Representative (149) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Office Manager (122) , Tax Consultant (122) , Tax Advisor (90)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 454 reviews)); "Great for people who want to work part time in the season without a lot of commitment year round." ((in 442 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 419 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 212 reviews)); "Great coworkers and corporate kept you very in the know" ((in 194 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 877 reviews)); "Poor management and severely understaffed" ((in 253 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 250 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "upper management does not care" ((in 82 reviews))

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H&R Block

H&R Block Multi Unit Manager reviews

3.5

60% would recommend to a friend

(76 total reviews)

Curtis Campbell

100% approve of CEO

43% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.4

Work/Life balance

3.4

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

Multi Unit Manager employees have rated H&R Block with 3.5 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Multi Unit Manager professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Multi Unit Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

76 reviews

3.0

Jul 29, 2025

Crazy tax season

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Good salary Great people, staff Independence

Cons

Not much support from management After tax season - no work

5.0

Jun 25, 2025

Great Management

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Work when I want too

Cons

This position is seasonal only

1.0

May 13, 2025

Disorganized

Multi-unit team leader

Recommend

CEO approval

Business Outlook

Pros

Coworkers and supervisors are friendly, good team dynamics

Cons

High stress. High intensity. High stakes. On the job training. Constant change in processes, directions, softwares, yearly and midseason. Counterintuitive strategies. Sacrificing clients to maximize profit. Facing clients and still needing to make them happy with the above obstacles.

H&R Block Response

We appreciate your feedback and we’re glad to hear you enjoyed the team dynamics and supportive environment. At the same time, we recognize the challenges you've described especially around training, evolving processes, and balancing client satisfaction with operational demands. Your concerns are valid, and we’re working to improve clarity, consistency, and support across all levels.

Viewing 10 - 12 of 76 Reviews

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H&R Block Multi Unit Manager reviews

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Crazy tax season

Great Management

Disorganized

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