Is H&R Block a good company to work for as a Receptionist?

Receptionist professionals working at H&R Block have rated their employer with 4.0 out of 5 stars in 234 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Receptionist interview questions at H&R Block .

Does H&R Block pay Receptionist employees well?

Receptionist professionals rate their compensation and benefits at H&R Block with 2.7 out of 5 stars based on 234 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Receptionist salaries at H&R Block.

How happy are Receptionist professionals working at H&R Block?

94% of Receptionist employees at H&R Block would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Receptionist professionals have also rated H&R Block with a 4.0 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.8 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (442) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (151) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 460 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 441 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 416 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 211 reviews)); "Great coworkers and corporate kept you very in the know" ((in 193 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 860 reviews)); "Poor management and severely understaffed" ((in 255 reviews)); "No benefits and the program they use isn’t easy to learn" ((in 248 reviews)); "Low salary and the grow expectations are limited." ((in 135 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 84 reviews))

H&R Block Receptionist reviews

4.0

94% would recommend to a friend

(234 total reviews)

Curtis Campbell

Not enough data to show CEO approval

67% positive business outlook

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Receptionist employees have rated H&R Block with 4.0 out of 5 stars, based on 234 company reviews on Glassdoor. This indicates that most Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

234 reviews

5.0

Jul 19, 2017

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Great people to work for.

Cons

That its a seasonal position.

4.0

Mar 11, 2017

Receptionist/CSP

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Multiple locations, close to home. Smart co-workers who are (usually) friendly. Easy job that pays above min. wage and good way to get work experience in an office. Manager is fairly flexible and will work with your schedule.

Cons

1. Connect calling aka repeatedly bothering past clients on the phone to schedule appointments. 2. The experienced and popular tax professionals are often overworked and overwhelmed. Many of them work more than one job besides H&R. 3. I asked for part-time hours and I get them, but I'm scheduled every single day for short blocks of time rather than longer shifts and fewer days. I rarely get days off as there are only two CSP's in our office. Hard to find a work/life balance. 4. Clients always call the front desk with questions that we can't answer. H&R REALLY needs a line for clients just to ask questions instead of letting them through to individual offices.

3.0

Feb 20, 2017

Solid

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Good Pay, Very Easy Work, Good Pay, Easy to Get Additional Hours, Friendly Employees,

Cons

Not Organized, Poor Training, Poor Management

Viewing 211 - 213 of 234 Reviews

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Receptionist

Receptionist/CSP

Solid

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