H&R Block Client Service Professional reviews

3.8

65% would recommend to a friend

(363 total reviews)

Curtis Campbell

67% approve of CEO

44% positive business outlook

Professional/Client Services employees have rated H&R Block with 3.8 out of 5 stars, based on 363 company reviews on Glassdoor. This indicates that most Professional/Client Services professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Professional/Client Services professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

363 reviews
1.0
Mar 18, 2014
Recommend
CEO approval
Business Outlook

Pros

It's seasonal. I know others might consider this a 'con," but who would want to work in such a negative environment year 'round?

Cons

Back biting tax preparers harassing the Client Service Professionals about not getting enough clients and trying to "steal" another tax pro's clients. Wages are barely above minimum wage. The public can be nasty and demanding. Software freezes up a lot causing problems setting appointments, doing the taxes and taking the payments.

Viewing 319 - 321 of 363 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.