H&R Block reviews

3.8

72% would recommend to a friend

(7,093 total reviews)

Curtis Campbell

74% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
5.0
Jul 17, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great CEO -Great work culture

Cons

depending on team and where you land, you could be overworked extensively. Also know that during tax season, you will be very busy as an engineer. (a plus is you get a week long holiday after tax season)

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H&R Block Response
11mo
Thank you for your thoughtful feedback. We're happy to hear you value the culture and leadership, and we recognize the demands of tax season—your dedication doesn’t go unnoticed. We’re always working to support better balance across teams.
3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of paid training that comes in handy, throughout the season. I wasn't a tax collector; I was in customer service at the front desk. I enjoyed my position, and I look forward to it next year. Once you're there, you meet the Tax Pros you will be with for the season, and come to look forward to them.

Cons

The phone system is always in work. You don't have a set schedule, even when you do lol If you're a seasoned tax pro, you can look forward to full-time The hours differ in peak and non-peak weeks, so check your schedule Sunday to Sunday

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H&R Block Response
11mo
Thank you for sharing your experience as a Customer Service Professional. We're happy to hear you enjoyed your role and the camaraderie with your team. We also appreciate your feedback on scheduling and phone systems—your insights help us identify areas for improvement.
4.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible, and coworkers are helpful

Cons

The pay can be quite low

Viewing 334 - 336 of 7,093 Reviews

Glassdoor has 8,661 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.