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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      72% would recommend to a friend

      (7,094 total reviews)

      Curtis Campbell

      74% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      7K reviews
      1.0
      Jun 20, 2025

      Extra income

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, extra income etc

      Cons

      Poor pay, no benefit, no appreciation for your hard work

      3.0
      Jun 19, 2025

      Ups and downs

      Seasonal tax preparer
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a core group of people who have worked at HRB for many years, and I found most of them to be supportive and professional. I noted a sense of pride among the long-time employees. I liked the flexibility in terms of scheduling shifts as a seasonal tax preparer.

      Cons

      There seemed to be a lot of technology issues. The phone system was antiquated and unreliable. Software problems were prevalent. More important than the tech challenges, I felt the company was overly-focused on profit. Yes, it's a for-profit enterprise, but there comes a point where the emphasis on money-making is too evident. Base pay for tax preparers was pitiful, yet the charges to the customer often seemed unreasonably high. Where's all the money going?

      avatar
      H&R Block Response
      1y
      Thank you for sharing your feedback. We're glad to hear you appreciated the support from long-tenured colleagues and the flexibility of seasonal scheduling. Your concerns about technology and compensation are important, and we’ll continue working to improve both our systems and the overall associate experience.
      Viewing 370 - 372 of 7,094 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,662 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.