Is H&R Block a good company to work for as a Client Service Representative/Receptionist?

Client Service Representative/Receptionist professionals working at H&R Block have rated their employer with 3.9 out of 5 stars in 461 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Service Representative/Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Service Representative/Receptionist interview questions at H&R Block .

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (204) , CSP - Client Service Professional (202) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (136) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 453 reviews)); "The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 448 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 422 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 212 reviews)); "Great coworkers and corporate kept you very in the know" ((in 196 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 868 reviews)); "No benefits besides PTO and lack of full" ((in 245 reviews)); "Poor management and severely understaffed" ((in 245 reviews)); "salary is low; job is not stable" ((in 136 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 79 reviews))

H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (461 reviews)

Ratings by demographic groups

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Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews

3.0

May 21, 2017

Client Service Professional

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

I was hired for Front office Receptionist, and the job turned out to be something else. And for $10.50 hr, it was not worth my time, but I worked their only because I needed employment.

Cons

This job included me being a bathroom cleaner, vacuum the rug, clean windows. Reason, cause they did not want to pay for those services.

4.0

May 12, 2017

I had an amazing experience, meeting new people and being of help to management, the tax professionals and the clients.

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Every employee was very nice, friendly and helpful. I have made some forever friends while at this position. I hope to be hired back during next year's tax season.

Cons

There were some miscommunications and hard feelings during the season. It seems that everyone was not on "the same page" at times.

5.0

May 5, 2017

Great company to work for

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

I enjoyed my position,would like to be re hired

Viewing 385 - 387 of 461 Reviews

Jobs at H&R Block

Operations Administrative Assistant

Seasonal, Operations Administrative Assistant (Part Time)

Seasonal, Operations Administrative Assistant (Part Time)

Seasonal, Operations Administrative Assistant (Part Time)

Seasonal, Operations Administrative Assistant (Part Time)

H&R Block

H&R Block Client Service Representative/Receptionist reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Client Service Professional

I had an amazing experience, meeting new people and being of help to management, the tax professionals and the clients.

Great company to work for

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