H&R Block reviews

3.8

72% would recommend to a friend

(7,096 total reviews)

Curtis Campbell

74% approve of CEO

61% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Rural locations have the freedom to really connect with clients since there is no oversight from management.

Cons

NO support from management even when legal and medical issues arise. They grossly overpromise support, hours and pay and then tremendously underdeliver.

avatar
H&R Block Response
1y
We appreciate you taking the time to share your experience. It’s encouraging to hear that you found value in building strong client relationships. Your feedback is important, and we are always reviewing how we can better support our rural teams, especially in urgent and sensitive situations.
3.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Very straightforward, easy job with flexible hours

Cons

The stereotypical depressing corporate work environment. Lots of weird interactions with people

1.0
May 13, 2025

Disorganized

Recommend
CEO approval
Business Outlook

Pros

Coworkers and supervisors are friendly, good team dynamics

Cons

High stress. High intensity. High stakes. On the job training. Constant change in processes, directions, softwares, yearly and midseason. Counterintuitive strategies. Sacrificing clients to maximize profit. Facing clients and still needing to make them happy with the above obstacles.

avatar
H&R Block Response
1y
We appreciate your feedback and we’re glad to hear you enjoyed the team dynamics and supportive environment. At the same time, we recognize the challenges you've described especially around training, evolving processes, and balancing client satisfaction with operational demands. Your concerns are valid, and we’re working to improve clarity, consistency, and support across all levels.
Viewing 415 - 417 of 7,096 Reviews

Glassdoor has 8,665 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.