Is H&R Block a good company to work for as a Client Service Representative/Receptionist?

Client Service Representative/Receptionist professionals working at H&R Block have rated their employer with 3.9 out of 5 stars in 461 Glassdoor reviews. This is a higher than average score with the overall rating of H&R Block employees being 3.8 out of 5 stars. Search open Client Service Representative/Receptionist Jobs at H&R Block now and start preparing for your job interview by browsing frequently asked Client Service Representative/Receptionist interview questions at H&R Block .

What are the top reviewed jobs at H&R Block?

Tax Associate (681) , Tax Professional (441) , Tax Preparer (376) , Receptionist (275) , Seasonal Tax Preparer (234) , Tax Specialist (203) , CSP - Client Service Professional (201) , Front Desk Receptionist (200) , Associate Team Leader (167) , Customer Service Representative (150) , Client Service Professional (141) , FIRST YEAR TAX PROFESSIONAL (135) , Tax Consultant (124) , Office Manager (122) , Tax Analyst (91)

What are the pros of working at H&R Block according to real employee reviews?

"The hours are flexible; you say at the beginning of the season which days and times you can work." ((in 461 reviews)); "I don't know how they do it but working at H&R Block is genuinely enjoyable and I've met so many great people there." ((in 461 reviews)); "provide good training every year (from September to December) and enough taxation resources for employees." ((in 421 reviews)); "Very flexible schedules that allow you to share with your family and improve your education while earn extra money." ((in 206 reviews)); "Great coworkers and corporate kept you very in the know" ((in 203 reviews))

What are the cons of working at H&R Block according to real employee reviews?

"Low pay and they don't like to work with you on the hours you prefer to work" ((in 852 reviews)); "Poor management and severely understaffed" ((in 250 reviews)); "No benefits besides PTO and lack of full" ((in 248 reviews)); "Low salary and the grow expectations are limited." ((in 138 reviews)); "No support from upper management or corporate headquarters, they will withhold office supplies like paper in order to save a buck." ((in 83 reviews))

H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (461 reviews)

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Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews

4.0

May 28, 2014

Good work environment, Opportunities to grow.

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Casual environment, great for social people, challenging

Cons

They typical receptionist junk, like having to maintain appointments when tax pro's were running over their times. Nothing to crazy though. "Free tax prep" was a joke, because the fees were taken out of the next paycheck.

3.0

May 19, 2014

Ok For A Part-Time Job

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

Tax season hours allow you to get in those hours, you meet a lot of people and deal with many different types of people, the work is fast-paced, the job is simple: Greet clients, answer the phones, double- and triple-check tax documents, file.

Cons

No work in the off-season unless you can work beside a tax pro that also handles small businesses and audits, pay generally will not increase past $9/hr

3.0

Apr 8, 2014

Good place to work as a second job.

Client services professional and receptionist

Recommend

CEO approval

Business Outlook

Pros

It is a great place to work as a second job. I would not advise someone to work at HR Block as a full-time career. People worked with were great. The flexible schedule is awesone

Cons

Career advancement is slow. I would reccommend this job to only those indviduals who are looking for a second job.

Viewing 439 - 441 of 461 Reviews

Jobs at H&R Block

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H&R Block

H&R Block Client Service Representative/Receptionist reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good work environment, Opportunities to grow.

Ok For A Part-Time Job

Good place to work as a second job.

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