H&R Block reviews

3.8

73% would recommend to a friend

(615 total reviews)

Curtis Campbell

75% approve of CEO

62% positive business outlook

Reviews by job title

615 reviews

Reviews about "Culture"

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4.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Their training is the probably the best in the industry. Flexible work schedules.

Cons

Pay scale is convoluted and not very good Office Managers are not always qualified for the position.

1.0
Oct 17, 2015

Tax Associate

Recommend
CEO approval
Business Outlook

Pros

You will receive some experience preparing taxes. You will pay for your training and you'll pay, again out of your own pocket, for any IRS required certifications. The amount of aggravation that you'll go through will more than outweigh any benefit. You can get tax experience as an IRS/VITA volunteer.

Cons

It would take probably an hour or more to list them all. I'll give the basics: lousy pay, lousy management, a generally poor and cavalier attitude toward employees. The pay starts at $9/hour. Apparently it's been at this level for years. Most of the management people are an embarrassment. My manager looked like a homeless person and I dreaded having to let her interact with my customers. Some of your fellow employees are ok; some of them are awful. The worst ones are the ones who have worked with HRB for years, although not that many people stay that long. Most preparers are gone after 2 or 3 seasons, when they realize that the job is far more trouble than it's worth. Oh, and don't get caught up in that "bonus" malarkey that HRB people love to talk about. A typical bonus is in the low triple digits. I spent 2 years there. Then I studied and passed the IRS Enrolled Agent exam and now I work for myself. My coworkers and managers never will take the EA exam because they know they're too dumb to pass it.

3.0
Sep 16, 2015

Department really matters

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a fast paced environment and there are a lot of changes to keep the job challenging and interesting. There are a lot of opportunities to move around in the company, between field and corporate and within corporate.

Cons

Depending on what department you are in will really drive the type of experience you have there. The culture varies greatly throughout the company. If you get into an area with a bad culture, it is hard to get out without resigning or being asked to leave the company.

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