H&R Block reviews

3.8

73% would recommend to a friend

(1,676 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

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2K reviews

Reviews about "Compensation"

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4.0
Jul 19, 2022

Tax Preparation

Recommend
CEO approval
Business Outlook

Pros

- Flexible Work Schedule - Seasonal - Courses Available to attain CEU's and Increase Tax Knowledge - Ability to prepare taxes on different platforms both in-office and at home. Virtually or in-person. - Ability to grow with the company and increase your commissions by taking certification exams.

Cons

Low pay compared to other companies No paid health benefits for seasonal employees Managers and CEO's are hired without knowing how to do a tax return and are out of touch with tax professional and client needs. Tax Pros are considered expendable and because of this most tax pros with the most experience are leaving for better companies or to do on their own.

4.0
Jul 18, 2022

My review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company to work with

Cons

Salary could be better, but anyhow

3.0
Jul 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Yearly certification courses only $35 for unlimited learning Reimbursement for: -Mileage when working at different offices -Fees for certifying to prepare other state tax returns -Fees to become an enrolled agent -PTIN registration/Recertify as an enrolled agent

Cons

Yearly bonus structure includes subtracting wages already paid which means that you need to be completing 1 return for every 2 hours worked just to break even and still not receive a bonus. Program used in office to complete tax returns is complicated and has issues that aren't made known to the preparers in a timely manner Thanks to new program that doesn't work 50% of the time, you can expect to have 25% of your returns stolen by a co-worker. Having to close alone Not being allowed to work from home even when you've been given the credentials to be able to Lack of communication/Bad communication skills from middle management Micromanaging from Regional and District Managers who haven't even stepped foot in your office in 3 years Don't ever expect a lunch unless it's mandatory in your state - even if there is a stipulation in your state (IE you are to receive 1 15 minute paid and 1 30 minute unpaid lunch for every 6 hours scheduled) Being harassed MULTIPLE TIMES DAILY by clients wanting their refund - I have had at least 2 clients per tax season who were mentally unbalanced that would come in to the office and call every day, causing anxiety for the entire office - our office leadership did nothing to stop it Others continually getting credit for things I have been solely responsible for

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