H&R Block reviews

3.8

73% would recommend to a friend

(7,125 total reviews)

Curtis Campbell

75% approve of CEO

62% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Jan 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Helping to understand how the Taxes work and get the clients refunds.

Cons

Waiting in beginning Tax season but get busy soon.

3.0
Jan 27, 2015

Client Service Professional (Receptionist)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Co-workers Good job for high school & college students Flexible hours. Truly believe that costumers get exceptional service. You are offered the chance to take the tax classes they provide helping you get higher up within the company.

Cons

Upper management started to micromanage. Forced to make so many calls to clients it starts to feel like we are harassing them and most don'e like it. A lot of clients leave dissatisfied because of pricing and the office gets heat because of the client loss. I was hired early on but yet was not notified of training until two days beforehand. Training was more about how I should act with a customer and less about office duties and the program we use.

4.0
Jan 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling Slow start to tax seasons allows for an easy acclimation Easy work: scheduling appointments, making calls, making coffee Easily able to move up to tax professional after first season

Cons

Low hours for most of season Every office has different methods, making floating annoying.

Viewing 6268 - 6270 of 7,125 Reviews

Glassdoor has 8,696 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.