H&R Block reviews

3.8

72% would recommend to a friend

(7,121 total reviews)

Curtis Campbell

72% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Dec 29, 2014

rascist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I got out before they raped me for any more money

Cons

hired me and then fired me for an old assault chaarge even though there are people in the office with charges and other with charges in other places got hired. i had already asked repeatedly if this was going to be a problem and was told no because it was not a financial crime. of course this was after the said if I paid for my ptin since I had not filed taxes in the last few years and it couldn't be ordered online. they said pay for it and we will reimburse you. i paid for it and now they are refusing to pay me for it.

3.0
Dec 29, 2014
Recommend
CEO approval
Business Outlook

Pros

You can choose your own hours, and get to keep up with your client base. You really get to help people save money and teach them healthy habits to prevent paying more in taxes and budgeting for the future year. That aspect is rewarding.

Cons

They are putting more and more responsibility on the office managers and tax pros. It is becoming more of a corporate retail environment focusing on revenue. That is important, but they just don't pay the office managers enough for all the new responsibility. They want to be "year round" but don't want to pay office staff for year round to make them valued, and their skill valued. My biggest issue is I have over performed, led my teams to double digit growth repeatedly, and have no career path. They are hiring District General Managers more from the outside and not valuing the team that has been serving them for years and years. It is a sad problem and they will lose my expertise leadership to another company. And I really do love my job and my clients! The only reason I can't give them a 5 is I really want growth path and opportunities. Very few full-time opportunities at this company as it is seasonal, and I have yet in my 10+ years see anyone that started as a tax pro move up past office leader/manager and it isn't because there are not people, GOOD , GREAT people that want to!

3.0
Dec 28, 2014

Decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Professional Leadership and workflow in place Rigid structure, no ambiguity

Cons

Bland Lacking Energy and Motivation Flat level

Viewing 6298 - 6300 of 7,121 Reviews

Glassdoor has 8,692 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.