H&R Block reviews

Long hours on the phone for the tech support phone staff. I was nothing more than a minion. It was high turnover and there is little room to be creative.

In general, a terrible place to work. It is not easy to build a client base, particularly when prices were considered to be so outrageous by potential new clients. I barely got any hours to work during my 3rd and last season. Therefore, most of my clients were taken by other Tax Pros that would get most hours, and the best hours, since I was normally given Friday nights and Sunday afternoons, regardless if I had booked appointments during the previous season. One time I referred a client to the Premium Office, and never got the $25 referral fee. In any event, it did not matter, I knew I was not going to come back. So, from 110+ returns during my first season at a Wal-Mart, I went down to about 15 returns during my last season. Great advancement!