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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      72% would recommend to a friend

      (7,093 total reviews)

      Curtis Campbell

      74% approve of CEO

      60% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.5

      Career opportunities

      3.0

      Compensation and benefits

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      4.0
      Nov 21, 2012

      Corporate

      Customer service professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      My experience was positive in that I had the chance to tell my manager what days I could work and my schedule was set for the entire time I worked there. There are also lots of online resources for help for employees to use the H&R Block-specific computer programs.

      Cons

      As a large corporation, H&R Block has a very rigid set of guidelines for practices for its employees. Often employees get caught up with meeting corporate standards and cannot successfully address the problems at hand. Also, it does attract a very wide swath of people and the staff certainly has characters no matter which location.

      4.0
      Nov 10, 2012

      Great part time opportunity.

      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The greatest pro when it comes to working at H&R Block is the flexibility to create your own schedule. They have offices all over town and they are pretty good about placing new hires in a location that they desire. As far as work environment goes, it is a very professional atmosphere and you get to basically work as if you are an independent contractor. No one tells you how to do your job unless you just have terrible customer service skills. If you already have a full time job this is a great way to supplement your income during tax season. H&R Block offers basic tax training to all new hires which does a decent job explaining tax law to lay persons.

      Cons

      The first year you have to work for around 10/hr. All following years your get a base + commission dependent on quite a few variables. Unless you have been working for the company for at least 5 years and built a substantial client base you can't expect to get paid competitively For someone who is looking to become a "tax expert" you cannot rely on the training provided by H&R Block. Their training is good, don't get me wrong, I just don't believe an individual will acquire the necessary skills to properly complete the most complex of tax returns while working at H&R Block.

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      ReviewsH&R Block reviews

      Glassdoor has 8,661 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.