H&R Block reviews

3.8

72% would recommend to a friend

(7,093 total reviews)

Curtis Campbell

74% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Oct 20, 2012
Recommend
CEO approval
Business Outlook

Pros

The District Operations Coordinator position has the potential to be a great job IF you have training, better pay, the support of management and district managers and admins. If you don't they will make your life a living hell. Initially interviewing they come across like most companies....When I was interviewed by the 4 person panel all appered to be preoccupied. In hind sight it was a huge red flag.

Cons

The culture is horrible at this company. The working conditions are sub standard - cheap sitting chairs, they expect the employees to switch to the cleaning crew (toilets, trash, windows etc.) There is no training. Yet the expect you to navigate a bunch of systems. None of the systems work 100%. There seems to be a bunch of work arounds to get anything done. There are way too many changes that happen simultaneously. Certain district managers are very unprofessional, demeaning, and yell at office leaders openly at team meetings, they cheat HRB by doing things there not supposed to. They hire family as contractors. I've never worked at a company that is flat out unprofessional on basic levels - like talking to associates. They pay taxs pro's an hourly pay (ex: $12.00 p/hr) but if they go to a meeting they are given whats called a labor code for a meeting at a lower rate and a different rate for making bank deposits. Isn't this illegal? The amount of work they expect you to do for such low pay is rediculous! Not to mention a 10 week unpaid furlogh and horrible medical coverage. The tax pro's are the nicest people in the company. Only the popular associates are given accolades.

5.0
Oct 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Organized, warm and friendly office feel, customer relationships and clientele are easily built, decent work hours, fits well around schedule.

Cons

Handing out promotion flyers in winter weather.

4.0
Oct 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good materials used in tax classes; Company offers a wide variety of classes as well, including classes that count towards continuing education requirements. H&R Block supports employees in attaining the Registered Tax Return Preparer (RTRP) designation, which will be required of all tax preparers by December 31, 2013. Flexible work schedule.

Cons

First year salary is fixed. It was $8.50/hr in Raleigh during the 2012 season. Associates earn commissions in year two. If you are looking to build a larger practice, you could do a lot better financially as a sole proprietor or an LLC. However, you would be responsible for overhead, marketing, and could be personally responsible in the event of malpractice.

Viewing 6766 - 6768 of 7,093 Reviews

Glassdoor has 8,661 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.