Pros
The company is an equal opportunity employer. 3 of the 6 Tax Associates I worked with were between 78 and 87 years old, and 2 of them had been at H&R Block for 25 years or longer. I learned a lot about tax laws and filing statuses. Also, the clients were very friendly and happy to get their taxes done, even the ones that ended up owing money.
Cons
H&R Block has an online scheduling program and people with more complicated taxes can schedule to have their taxes done by a first year tax associate. I had a few clients that came in to see me that were new to the country and I couldn’t help them. Also, there were clients that came to me that were self-employed because they were doing “gig-work”, and I didn’t know how to file tax deductions. Also, while I was helping my first clients, if I had any questions, I had to bother other tax associates. It would have been better if a dedicated tax associate could have sat with me while I completed my first returns.