H&R Block reviews

3.8

72% would recommend to a friend

(7,086 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
5.0
Aug 2, 2011
Recommend
CEO approval
Business Outlook

Pros

H & R Block has some excellent employees, office leaders and district managers. They are all very nice, caring, and helpful people.

Cons

There are not really any downfalls of working at H & R Block. There are some days that you do get clients that are unhappy with some of the service. But we all try our hardest to turn their frown upside down.

2.0
Jul 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule Excellant tax education Low intial investment Ample help if needed from other associates Family working enviroment

Cons

Pay scale-low No benefits No consistency from franchise to franchise Not wanting to promote Expectations more than pay Competiveness high

2.0
Jul 19, 2011

Overall my experience was ok.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The tax professionals are very dedicated to their clients.

Cons

Guidelines change quickly mid stream. Often the directions for change one arrived after change two had been initiated. There is very little proformance evaluation until a person has done something wrong. Basic evaluations were done by self and reviewed by leaders 2 -3 months later. Feedback is after season is completed and has very little to do with actual proformance more the bottom line. If you had a good year with increase in clients you were rated highly, if you had a bad year you were rated poorly. The evaluation did not address actions or reasons for the outcome.

Viewing 6910 - 6912 of 7,086 Reviews

Glassdoor has 8,654 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.