H&R Block reviews

3.8

72% would recommend to a friend

(7,085 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Jul 14, 2011

Nightmare

Recommend
CEO approval
Business Outlook

Pros

my coworkers were great trainng in tax code is very good and complete many of the customers were great also

Cons

H&R Block has no idea how a company should be run!!! They never did anything about all the things that don't work. Management makes it so clear they don't care if all the employees are miserable. The computer systems are terrible (don't let them tell you otherwise - when your in the office trying to work, you'll find out how much the systems fail!!) Also - it is minimum wage, but if you add in all the hours of class time and studying you have to do to get employment with them every season (for which you hav to pay them!!), it works out to be a lot less than minimum wage. Do not consider working for this company at all, ever! They really have zero idea how a company should be run.

4.0
Jul 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Even for a part-time job, Block invest in its preparers full-time. The (obligatory) continuing education the company offers allows preparers to enhance their tax knowledge and skills, and even helps with becoming a licensed EA. The company also makes an attempt to offer its part-timers benefits as well.

Cons

Office management and field support are separated, resulting in confusion when preparers need to resolve certain issues (registering for classes, taking off, etc.). Senior management can be schizophrenic - they constantly change important policies, even in the middle of a tax season. Block's software is ancient - the main preparation program is based on DOS!

Viewing 6913 - 6915 of 7,085 Reviews

Glassdoor has 8,653 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.