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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      71% would recommend to a friend

      (7,081 total reviews)

      Curtis Campbell

      71% approve of CEO

      60% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.5

      Career opportunities

      3.0

      Compensation and benefits

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      3.0
      Jun 17, 2008

      Great for retirees or part-time second job

      Tax specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility in hours and locations, lots of in-house educational opportunities, really good mangers at the tax office level, possible to move up (however more stress, not much more pay). I was afraid that we were going to take advantage of clients (i.e. push Refund Anticipation Loans) but they were not pushed at the store level (they were pushed by upper management. I felt like I was helping tax clients.

      Cons

      Regional managers and clueless and set unreasonable/unattainable goals. Pay is poor, human resources really glosses over the poor pay by constantly talking about the year-end personal bonus which is really impossible until you have been there for a few years (i.e. until you build up your client base). Some of the Software (i.e. Appointment Manager Program is horrible.)

      3.0
      Jun 13, 2008

      communication

      Tax specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      interacting with your coworkers and clients. always learning new things.

      Cons

      not compensated very well, and there's no health benefits

      3.0
      Jun 12, 2008

      Can be the right position for some of us , still .

      Tax specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good as a basic , starting position in finance . Plenty of opportunity for personal growth and development , from the client interactions , more than anything . Their classes and training to prepare seasonal tax preparers are great as far as content and almost free for employees . The business is steady compared to an individual tax preparer's office . Just the name on my resume opened doors for me later . The option to work full time or part time is great as also the fact that this can be a great second job for someone trying to rack up experience . Each employee has the flexibility to excel and learn their own way .

      Cons

      No benefits . Commission based job . After working really hard , starting as a newbie and becoming one of top 2 or 3 producers in one of the busiest offices , the 20% of money collected from clients that I was supposed to recieve became 18.8 the 2nd year and 16.8% the third year and so on . The company's business model is being threatened by tax software and cheaper competition , so company management comes up with newer and better ways to screw employees each year to pay them less for the work they do . The commission situation also makes competition between employees sometimes unpleasant . Tax preparer cannot really be a bread-and-butter job

      Viewing 7075 - 7077 of 7,081 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,648 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.