Good seasonal job if you like a highly systematized work environment
Pros
Decent pay for the position, not much skill needed, other than the ability to follow directions precisely and communicate well with employees and clients. It's okay to set your own work hours, as long as the work gets done and you're available when employees need you, sometimes on very short notice. Supportive and pleasant group of Office Managers from other, nearby locations, meet on a weekly basis. Very well organized training and guidance, there is a system for every aspect of the business.
Cons
Scheduling metrics were constantly changed by the corporate office, making it difficult to establish and maintain employees' schedules from day to day, let alone week to week. The requirements often clashed with the specific needs of the branch. You're on call 7 days a week, open to close, having personal plans during the tax season is not really feasible but it's only for 4 months, a fairly small commitment. Some of the systems were too restrictive and inefficient, leaving little room to use your own skillsets to lead effectively.