H&R Block reviews

3.8

71% would recommend to a friend

(7,083 total reviews)

Curtis Campbell

71% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Oct 17, 2015

Tax Associate

Recommend
CEO approval
Business Outlook

Pros

You will receive some experience preparing taxes. You will pay for your training and you'll pay, again out of your own pocket, for any IRS required certifications. The amount of aggravation that you'll go through will more than outweigh any benefit. You can get tax experience as an IRS/VITA volunteer.

Cons

It would take probably an hour or more to list them all. I'll give the basics: lousy pay, lousy management, a generally poor and cavalier attitude toward employees. The pay starts at $9/hour. Apparently it's been at this level for years. Most of the management people are an embarrassment. My manager looked like a homeless person and I dreaded having to let her interact with my customers. Some of your fellow employees are ok; some of them are awful. The worst ones are the ones who have worked with HRB for years, although not that many people stay that long. Most preparers are gone after 2 or 3 seasons, when they realize that the job is far more trouble than it's worth. Oh, and don't get caught up in that "bonus" malarkey that HRB people love to talk about. A typical bonus is in the low triple digits. I spent 2 years there. Then I studied and passed the IRS Enrolled Agent exam and now I work for myself. My coworkers and managers never will take the EA exam because they know they're too dumb to pass it.

4.0
Sep 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, seasonal employment with the option to work all year round, own space

Cons

When the tax season ended, after being told since October I'd be able to collect unemployment, I was told I didn't earn enough money to collect.

2.0
Aug 24, 2015

Lead

Recommend
CEO approval
Business Outlook

Pros

Nice building and view, entertainment ticket lottery

Cons

Frequent layoffs, poor leadership, NOT agile, lack of opportunity, lack of diversity, poor communication, low pay

Viewing 94 - 96 of 7,083 Reviews

Glassdoor has 8,651 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.