H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
5.0
Nov 2, 2023

Reception

Recommend
CEO approval
Business Outlook

Pros

Love working and helping the clients.

Cons

Sometimes the client is fussy.

3.0
Oct 28, 2023

n/a

Recommend
CEO approval
Business Outlook

Pros

It was easy and mostly focused on customer service

Cons

Management issues were a problem

5.0
Oct 11, 2023

LOVE WORKING HERE!

Recommend
CEO approval
Business Outlook

Pros

Wonderful staff, pay is pretty good!

Cons

This rarely happened, but it's the only thing I can think of: If the last tax professional isn't ready to leave right when the office closes, you have to wait for them because no one walks out alone when closing at night.

Viewing 109 - 111 of 461 Reviews

Glassdoor has 8,687 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.