H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
3.0
Sep 22, 2023

Job is fine, training is a mess

Recommend
CEO approval
Business Outlook

Pros

Customers are great, and immediate mgmt is good.

Cons

The training, done at home, is invasive. The downloaded programs infect your computer, take over your Microsoft programs, and require a pro cleansing to remove.

5.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Very welcoming place. Not demanding. Get to file your taxes for free!

Cons

Hours were in short supply. Very short seasonal work.

4.0
Aug 22, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Good boss great people to work with .

Cons

Tax season very busy long hours

Viewing 115 - 117 of 461 Reviews

Glassdoor has 8,687 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.