H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
5.0
Jul 26, 2023

Great job

Recommend
CEO approval
Business Outlook

Pros

Great staff, flexible schedule, positive work environment

Cons

You may start out with a low pay

2.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy job, file and answer phones mostly.

Cons

Tax preparers seem to think the Receptionists don’t matter and shouldn’t be there, yet want to throw all the work they don’t want to do on them.

3.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Very understanding for new employees. Patient managers who taught me a lot and made me feel welcome.

Cons

It can be very fact paced at times and of course the occasional rude customer

Viewing 124 - 126 of 461 Reviews

Glassdoor has 8,689 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.