H&R Block reviews

3.8

72% would recommend to a friend

(7,084 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Mar 10, 2018

Tax Pro

Recommend
CEO approval
Business Outlook

Pros

You meet some great hard working people

Cons

Get your money’s worth! When you make an appointment at H&R Block, make sure that you request a tax pro that knows what they are doing. There are many tax pros that have the expertise, knowledge and experience to serve you. Your fees for tax preparation will be the same whether the tax pro knows what they’re doing or not. You should request and demand a tax pro that is a level four or five and has over eight consecutive years of experience with H&R Block. The person answering the phone, which is an eight dollar an hour unknowledgeable person, will tell you it doesn’t really make a difference. They are told to miss lead you. It could be years before you discover a mistake or mess a inexperience tax pros can and do make often. Some mistakes are corrected by senior tax pro, in which they receive nothing for correcting the mistakes. The reason H&R Block does this is their greed! They would rather pay a level one or two tax pro $10 an hour to do your return then pay a knowledgeable tax pro with years of experience a commission up to 20%. Even if your prior tax pro was friendly, nice, did you return quickly, or is your friend, you’re not getting your money’s worth if you don’t get a experienced tax professional! Your mistake could easily reduce your refund or increase the amount you owe. If your tax pro had to stop and go ask another tax pro anything, they do not know what they are doing! You should immediately ask to reschedule your appointment with someone else! No, it will not make a difference to have another tax pro look, or do a second look, after you have filed your taxes. A experienced tax pro should have been asking you questions all during the preparation of your return, not a few questions about part of your return.

2.0
Feb 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Good training classes and chance to make Great contacts from clients

Cons

Overpressured sales tactics, unrealistic goals terrible compensation and garbage IT services

Viewing 127 - 129 of 7,084 Reviews

Glassdoor has 8,652 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.