H&R Block reviews

3.8

72% would recommend to a friend

(7,085 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
1.0
Jan 10, 2018

Tax Preparer

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Get to see lots of different people.

Cons

Training is getting worse every year. They don't care about your ability to prepare taxes. Only your ability at sales and marketing are rewarded. Pay has decreased every year. I'm making below minimum wage effectively now because of having to pay for mandatory classes. Every year the tax preparers get more and more micro-managed by corporate.

2.0
Nov 9, 2017

Seasonal Tax Associate

Recommend
CEO approval
Business Outlook

Pros

- There is flexibility in scheduling. - Senior Tax Professionals are extremely helpful and willing to teach. - The local office managers are very nice, work super hard and have taken on more responsibility and offices in every year I worked there. - The tax training classes are very good. - Tax preparation is very interesting.

Cons

- They offer super low pay (minimum wage) for a position that requires a lot of training, knowledge and legal responsibility. - There is no pay for annual, mandatory IRS CPUs. - Tax Professionals are forced to up sell useless insurance, cash advance, and identity protection products. - Pay is directly tied to how many products you sell. - Tax Professionals are forced to do their own marketing. - Upper management is in constant disarray. There were so many changes in Regional, District and Office Managers over three seasons, I couldn't keep track. The split with Block Advisors was very poorly handled. - The software is antiquated. - The high prices are only disclosed to the client after a tax return is completed, causing sticker shock. The Tax Professional is left having to explain this to the client, and then is held responsible when a client walks. - The bonus and pay structure creates a back stabbing environment between Tax Professionals. - There are no benefits, or chances of every getting benefits.

3.0
Oct 30, 2017

Senior Accountant

Recommend
CEO approval
Business Outlook

Pros

Comfortable work environment, decent pay scale

Cons

Their culture wasn't up to par. They take advantage of customers and don't take a one-on-one approach to the employment process which leads to poor customer-business relationships and a "fast-food" type environment, only for higher profits, not to decrease lavish spending. They could have a better image if upper management put less in their pockets.

Viewing 130 - 132 of 7,085 Reviews

Glassdoor has 8,653 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.