- They offer super low pay (minimum wage) for a position that requires a lot of training, knowledge and legal responsibility.
- There is no pay for annual, mandatory IRS CPUs.
- Tax Professionals are forced to up sell useless insurance, cash advance, and identity protection products.
- Pay is directly tied to how many products you sell.
- Tax Professionals are forced to do their own marketing.
- Upper management is in constant disarray. There were so many changes in Regional, District and Office Managers over three seasons, I couldn't keep track. The split with Block Advisors was very poorly handled.
- The software is antiquated.
- The high prices are only disclosed to the client after a tax return is completed, causing sticker shock. The Tax Professional is left having to explain this to the client, and then is held responsible when a client walks.
- The bonus and pay structure creates a back stabbing environment between Tax Professionals.
- There are no benefits, or chances of every getting benefits.