H&R Block Client Service Representative/Receptionist reviews

3.9

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 3.9 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
4.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, nice coworkers, and chill environment.

Cons

A lot of seedy characters come in and out, especially depending on your location.

5.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

great pay very nice job

Cons

no benefits no good schedule

4.0
Jun 8, 2023

Alright

Recommend
CEO approval
Business Outlook

Pros

- Not too busy - Some associates are very supportive and pleasant to work with

Cons

- Poor communication with some members of management - Micromanagement in place of appropriate communication - Scheduling issues - Lots of cold calling

Viewing 133 - 135 of 461 Reviews

Glassdoor has 8,689 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.