H&R Block reviews

3.8

72% would recommend to a friend

(7,085 total reviews)

Curtis Campbell

73% approve of CEO

60% positive business outlook

H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

7K reviews
4.0
Sep 15, 2016

office manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work life balance during off season pay is okay

Cons

no balance during tax season upper management micromanages we charge clients way to much when online products are cheaper

1.0
Aug 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible hours and education classes.

Cons

Worked many dead hours to cover the shift because we had no CSP in our office. Retail managers who was hired for marketing had done nothing much for our area marketing. I have increased the revenue, clients numbers, higher NPS & product attachment and reached EA after my third season. I was told that my pay next year would be lower than my first year's wage. Remind you all, your wages - commision = comission after the tax season. Being a hard worker at H&R Block does not mean anything to the upper management.

2.0
Jul 5, 2016

District Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic Tax Pros with a lot of experience and tenure. Great tax training available to Tax Pros. The people in the field are the most knowledgable in the industry.

Cons

Senior management does not want to hear suggestions from the people who are working directly working with the clients. They continue to decrease pay, support and resources for the field while they take large bonuses. Even though this is a seasonal industry there is more than 50 or 60 hours of work to do year round.

Viewing 142 - 144 of 7,085 Reviews

Glassdoor has 8,653 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.