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      H&R Block

      Engaged Employer

      H&R Block reviews

      3.8

      72% would recommend to a friend

      (7,089 total reviews)

      Curtis Campbell

      73% approve of CEO

      60% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.6

      Senior management

      3.5

      Career opportunities

      3.0

      Compensation and benefits

      H&R Block has an employee rating of 3.8 out of 5 stars, based on 7,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&R Block employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      May 30, 2022

      They lied to me about my starting wage, then continued lying to me

      It field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work from home most days - Choose what times to service office - Great for kids that know absolutely nothing, my lead said all he needed to hire was a body and a car

      Cons

      - They will hire anyone for IT, there are many bodies, but few minds - They expect you to train people with lesser knowledge, as in "team spirit" - Lies, lies, lies... lied about rate of pay, lied about travel range with my own car, lied about "networking" offices when it was really crawling on concrete floors and tearing down offices to put in a storage container - They will tell you that you won't handle tax calls/tax software, but that is going to be 80% of your calls. Go ahead and call them on it, they don't care.

      4.0
      May 10, 2022

      Great job for the right person

      Multi team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inclusive work environment. Flexible work schedule. All the training and tax related education you could ask for. Clients for the most part are wonderful. This job is perfect for military spouses, retired people looking for extra income, stay at home parents wanting to earn some money and get out of the house, or those that have full-time employment but want a 2nd job for 15-16 weeks a year.

      Cons

      Tax Professional pay structure needs to change, not competitive enough for what is asked of the employees. Work is seasonal, being full-time plus from January-April and a possibility of part time work the rest of the year. They make everyone take 8 weeks off so they can keep you seasonal and don't have to offer the same type of benefits they do with permanent full-time employees. You would not want this job if you needed year round/full-time work with benefits.

      1.0
      May 1, 2022

      H&R Block has forgotten that customer service is paramount

      Enrolled agent/master tax advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, great co-workers, wonderful clients, exercises both your mind and your people skills.

      Cons

      Pay is not competitive. Company has forgotten that customer service means treating the customer as s/he wishes to be served, not as the company thinks s/he wants to be served. Emphasis is on quantity, not quality, tax preparation. Has become a bit of a sweatshop.

      Viewing 193 - 195 of 7,089 Reviews
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      ReviewsH&R Block reviews

      Glassdoor has 8,657 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.