H&R Block Client Service Representative/Receptionist reviews

4.0

86% would recommend to a friend

(461 total reviews)

Curtis Campbell

100% approve of CEO

73% positive business outlook

Client Service Representative/Receptionist employees have rated H&R Block with 4.0 out of 5 stars, based on 461 company reviews on Glassdoor. This indicates that most Client Service Representative/Receptionist professionals have a good working experience there. H&R Block is rated in line with the average (within 1 standard deviation) by Client Service Representative/Receptionist professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

461 reviews
3.0
Mar 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Clean office with nice staff, decent pay

Cons

Communication on training needs to be clearer, needs manager improvement for realistic expectation on daily tasks

5.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Share experience, friendly staff, and enjoyable

Cons

The only thing bad is that is only a seasonal job

4.0
Mar 29, 2021

Pretty good

Recommend
CEO approval
Business Outlook

Pros

As a college student, once you're done attending clients and doing other office work, if you bring your material you are pretty much free to do your work until your attention to work is needed again.

Cons

Sometimes the clients who come in come in at great amounts or are a hassle but it is typical of a customer service job so its to be expected.

Viewing 256 - 258 of 461 Reviews

Glassdoor has 8,696 H&R Block reviews submitted anonymously by H&R Block employees. Read employee reviews and ratings on Glassdoor to decide if H&R Block is right for you.